Act on every
customer signal

Let AI detect risk and upsell opportunities, prepare your next move, and track milestones across your portfolio. all inside HubSpot.

Let AI detect risk and upsell opportunities, prepare your next move, and track milestones across your portfolio. all inside HubSpot.

Insights

Remove the clutter, show data your team can work with.

Remove the clutter,
show customer info and create focus.

ImpactPilot turns your HubSpot stale property data into clear product usage and revenue charts and trends your team can actually use. No more cluttered timelines, ImpactPilot shows the highlights per customer in a simple overview.


Turn HubSpot data into CS metrics

Turn HubSpot data into CS metrics

Turn HubSpot data into CS metrics

Easily track all engagements on a timeline

Easily track all engagements on a timeline

Signals

Know what's happening

across your entire portfolio

ImpactPilot monitors your customer base continuously, surfacing renewal risks, competitor mentions, usage drops, and expansion opportunities before you have to go looking. Defensive signals catch what's going wrong. Offensive signals show you where to act next.

Detects fluctuations in key data points like product usage and revenue

Detects fluctuations in key data points like product usage and revenue

Live synced to HubSpot, always up to date

Live synced to HubSpot, always up to date

Extract risk and opportunity signals from conversations. No admin required.

Extract risk and opportunity signals from conversations. No admin required.

Actions

From signal to action in one click

Every signal comes with a suggested action and an AI-drafted response email, task, or Slack message ready to review or send in one click. Proactive CS at scale, without the operational overhead.

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Tasks, emails, and deals created faster, directly from any signal

Tasks, emails, and deals created faster, directly from any signal

Keep track of which signals are actions and which are still open

Keep track of which signals are actions and which are still open

Notify your team via email or Slack the moment something needs attention

Notify your team via email or Slack the moment something needs attention

Milestones

Your process. Executed on your customers

ImpactPilot tracks whether your team is actually executing the process that drives retention across every account, every quarter. Set the milestones that matter, measure CSM performance, and give leadership the visibility they've always asked for.

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Map your milestones based on your customer segments

Map your milestones based on your customer segments

Automatically track milestones achieved across your entire customer base

Automatically track milestones achieved across your entire customer base

Incentivise and coach your team on proactive work with leaderboards and targets

Incentivise and coach your team on proactive work with leaderboards and targets

Incentivise and coach your team on proactive work with leaderboards and targets

Built for Hubspot

All Customer Data
in one place

ImpactPilot is built exclusively for HubSpot and runs entirely within it. All data flows from HubSpot, and every datapoint in ImpactPilot can be synced back. No more silos, no more tool-switching to manage your customers.

Show property data over time

ImpactPilot stores every property change and allows you to track it over time.

Show property data over time

ImpactPilot stores every property change and allows you to track it over time.

Lives in de HubSpot UI

ImpactPilot does not feel like a tool, it's an extension of your HubSpot setup.

Lives in de HubSpot UI

ImpactPilot does not feel like a tool, it's an extension of your HubSpot setup.

Single source of truth

Every datapoint syncs back to HubSpot so you can use it in reports or workflows.

Single source of truth

Every datapoint syncs back to HubSpot so you can use it in reports or workflows.

Pricing plan

No surprises. Not even on pricing

Start with the essentials or unlock the full platform either way, ImpactPilot runs natively inside HubSpot so your team never has to leave the tool they already use every day.

Basic

€ 450

per month

Everything you need to get started with proactive CS. Monitor your portfolio, track milestones, and keep your team on top of what matters.

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Up to 5 users

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Up to 5 active signals

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Up to 20 milestones

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Visualize historic property values (single record)

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Leaderboards, dashboards & notifications

Advanced

Popular

€ 750

per month

For teams serious about retention and growth. Unlock unlimited signals, account plans, and playbooks to run CS at full scale.

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All Starter Plan Features

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Up to 30 active signals

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Unlimited Milestones

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Visualise historic property values (Multiple records)

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Account Plans

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Playbooks

Basic

€ 450

per month

Everything you need to get started with proactive CS. Monitor your portfolio, track milestones, and keep your team on top of what matters.

Icon

Up to 5 users

Icon

Up to 5 active signals

Icon

Up to 20 milestones

Icon

Visualize historic property values (single record)

Icon

Leaderboards, dashboards & notifications

Advanced

Popular

€ 750

per month

For teams serious about retention and growth. Unlock unlimited signals, account plans, and playbooks to run CS at full scale.

Icon

All Starter Plan Features

Icon

Up to 30 active signals

Icon

Unlimited Milestones

Icon

Visualise historic property values (Multiple records)

Icon

Account Plans

Icon

Playbooks

Basic

€ 450

per month

Everything you need to get started with proactive CS. Monitor your portfolio, track milestones, and keep your team on top of what matters.

Icon

Up to 5 users

Icon

Up to 5 active signals

Icon

Up to 20 milestones

Icon

Visualize historic property values (single record)

Icon

Leaderboards, dashboards & notifications

Advanced

Popular

€ 750

per month

For teams serious about retention and growth. Unlock unlimited signals, account plans, and playbooks to run CS at full scale.

Icon

All Starter Plan Features

Icon

Up to 30 active signals

Icon

Unlimited Milestones

Icon

Visualise historic property values (Multiple records)

Icon

Account Plans

Icon

Playbooks

Frequently asked questions

For any unanswered questions, reach out to our support team via email. We'll respond as soon as possible to assist you.

We already use HubSpot, do we really need another tool?

What kinds of signals does ImpactPilot detect?

How long does it take to get set up?

What is the difference between ImpactPilot and connecting claude

Do I need to use the customer success workspace?

How is ImpactPilot different from traditional CSP's?

Do I need to replace HubSpot to use ImpactPilot?

Not at all. ImpactPilot runs natively inside HubSpot, extending what you already have rather than replacing it. Your data stays where it is, your team stays in the tool they know.

What kinds of signals does ImpactPilot detect?

How long does it take to get set up?

Can my CSMs use this without changing how they work?

What's the difference between the Basic and Advanced plans?

How much does an additional user cost?

The CS platform your HubSpot was missing

Book a 30-minute demo and see ImpactPilot in action, no migration, no new platform, no surprises.

The CS platform your HubSpot was missing

Book a 30-minute demo and see ImpactPilot in action, no migration, no new platform, no surprises.

The CS platform your HubSpot was missing

Book a 30-minute demo and see ImpactPilot in action, no migration, no new platform, no surprises.